1 Describe what is expected of a buddy
BUS35 Buddy a colleague to develop their skills
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1 Explain the legal requirements that relate to the management of redundancy
ML44 Manage redundancy and redeployment
1 Explain workforce planning techniques
ML43 Recruitment, selection and induction practice
1 Explain the concept, scope and importance of knowledge management
ML42 Manage knowledge in an organisation
1 Explain how to carry out a cost-benefit analysis for a project
ML40 Manage a project
1 Analyse the principles of quality management
ML36 Prepare for and support quality audits
1 Explain how to carry out an environmental impact analysis
ML35 Manage the impact of work activities on the environment
1 Identify resource requirements from analyses of organisational needs
ML34 Manage physical resources
1 Analyse stakeholder mapping techniques
ML32 Develop working relationships with stakeholders
1Explain the difference between a discipline case and a grievance case and the implications for their management
ML31 Discipline and grievance management
1 Evaluate the use of risk analysis techniques in operational planning
ML27 Develop and implement an operational plan
1 Describe the interpersonal skills needed for effective networking
ML25 Develop and maintain professional networks
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