1. Understand the principles of resolving business problems
BUS41 Contribute to the improvement of business performance
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1. Understand the role of organisations and industries
BUS39 Employee rights and responsibilities
1. Understand how to buddy a colleague
BUS35 Buddy a colleague to develop their skills
1. Understand the management of redundancy
ML44 Manage redundancy and redeployment
1. Understand the principles and theories underpinning recruitment, selection and induction practice
ML43 Recruitment, selection and induction practice
1. Understand the principles of knowledge management
ML42 Manage knowledge in an organisation
1. Understand the principles underpinning the management of quality
ML36 Prepare for and support quality audits
1. Understand how to support environmentally-friendly working practices
ML35 Manage the impact of work activities on the environment
1. Be able to identify the need for physical resources
ML34 Manage physical resources
1. Understand working relationships with stakeholders
ML32 Develop working relationships with stakeholders
1. Understand the principles supporting the management of discipline and grievance cases
ML31 Discipline and grievance management
1. Understand the principles of learning and development
ML28 Encourage learning and development
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