LO1 Understand the difference between personnel management and human resource management
Human Resource Management
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1.1 explain the importance of operational management
Operations Management in Business
LO1 Understand the nature and importance of operational management
Operations Management in Business
1.1 discuss definitions of quality in terms of business and services provision
Quality Management in Business
LO1 Understand the different approaches to quality management appropriate to commercial operations
Quality Management in Business
1.1 develop a set of own responsibilities and performance objectives
Employability Skills
LO1 Be able to determine own responsibilities and performance
Employability Skills
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