Identify the nature, purpose, audience and use of the information to be communicated

Identify the nature, purpose, audience and use of the information to be communicated

LO: Identify the nature, purpose, audience and use of the information to be communicated 

Assessment Criteria:
                                          
3.1 Identify the nature, purpose, audience and use of the information to be communicated
3.2 Use language that is correct and appropriate for the audience’s needs
3.3 Use appropriate body language and tone of voice to reinforce messages
3.4 Identify the meaning and implications of information that is communicated verbally
3.5 Confirm that a recipient has understood correctly what has been communicated
3.6 Respond in a way that is appropriate to the situation and in accordance with organisational policies and standards