1.1 Explain the requirements of establishing and implementing office management procedures

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1.1 Explain the requirements of establishing and implementing office management procedures

Unit 15: Manage an office facility K/506/1944

Learning Outcome - The learner will:
Assessment Criteria - The learner can:

1. Understand the management of an office facility

1.1
Explain the requirements of establishing and implementing office management procedures
1.2
Explain how to manage the effectiveness of work and systems
1.3
Explain how to manage any constraints attached to office facilities and related budgets
1.4
Explain the factors to be taken into account in the design of office systems, procedures and guidance documents
1.5
Explain how to create an environment that is conducive to productive work

2. Be able to manage and maintain an office facility

2.1
Maintain equipment and consumables to agreed levels
2.2
Establish systems to evaluate the effectiveness of office systems and procedures
2.3
Review the effectiveness of office systems and procedures to meet users’ needs, adapting them to meet changing demands
2.4
Manage the maintenance of office equipment to meet users’ needs and expectations
2.5
Manage effective relationships with suppliers
2.6
Take action to ensure that administrative services are provided to agreed standards