Understanding Management

Learning outcomes assessed:

• Identify the principles of management and organisational structure in relation to size and purpose.

• Explain the nature of management culture and how this may vary from one company to another as well as the impact it has on corporate success.

• Identify the relationship between business planning and operations and the problems of ensuring consistency.

 • Illustrate the importance of effective communication between managers with different responsibilities.

Written Report (100%)

The assessment for this module is for students to provide a report that demonstrates their development of appropriate skills and knowledge through the module. Since there is no written examination in this module, the tasks below cover all the learning outcomes of the module.

Assignment Questions

 You are the owner of a family run business based in London that provides cleaning services to homes, offices, and commercial businesses. Your business prides itself in its commitment to quality service always at affordable cost and has built this reputation over the past ten years.

Using the above scenario, you are to carry out the under listed tasks:

 Task 1 Using the four functions of management approach, describe how you manage the day to day operations of your business activities. How can you ensure your staff continues to deliver on business goals with absolute commitment to quality. LO1, LO3 (400 words)

Task 2 Suggest a possible structure for your business and highlight the benefits and relevance to the achievement of your business goals. LO1 (300 words)

Task 3 Several models have been proposed explaining organisational culture. Charles Handy (1999) describes four types of culture. From the scenario above, suggest the possible culture of your business based on Handy`s model and explain the importance of culture to achieving business performance. LO2 (400 words)

 TASK 4 Communication plays a key role in business. Discuss 4 ways/strategies you have adopted to ensure effective communication of information in your business and avoid conflict. LO4 (400 words)

Assignment Structure Guidelines:

A cover page and table of contents must be provided at the beginning of the assignment.

An introduction, conclusion, or executive summary are not required for this assignment.

Your answer should be supported by references to relevant texts, journal articles, and/or websites.

 A reference list must be included at the end of the assignment.