THE PROPOSED CHANGES TO THE EXISTING OPERATING MODEL

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THE PROPOSED CHANGES TO THE EXISTING OPERATING MODEL

4. PROPOSED ICT GOVERNANCE PLAN 
-- [COBIT 5 Focussed]

4.1. Operating Model Enhancement 
The proposed changes to the existing operating model.

4.2. Proposed Governance Arrangements 
The proposed changes to the existing ICT Governance Arrangements.

4.2.1. Proposed ICT Management Structure
The proposed changes to the organisational structure for management of ICT.

4.2.2. Proposed ICT Roles and Responsibilities
The proposed changes to the roles and responsibilities of staff involved in the management of ICT.

4.2.3. Proposed ICT Decision Making Structure
The proposed changes to the structure of ICT decision making in the governance arrangements matrix.

4.3. Proposed ICT Governance Processes
[based on COBIT 5’s Processes]

The following sections describe how relevant processes from this list may be redesigned in the proposed ICT governance plan. You should choose only those processes that are relevant to the organisation and the proposed ICT governance plan.

4.3.1. Align, Plan & Organise

4.3.2. Build, Acquire & Implement

4.3.3 Deliver, Service & Support

4.3.4 Monitor, Evaluate & Assess (across 4.3.1-4.3.3)

4.3.5 Evaluate, Direct & Monitor (across 4.3.1-4.3.4)

4.4. Proposed ICT Governance Performance Measurement 
The following sections describe how the proposed ICT governance performance measurement is designed to meet each of these areas. Only those areas which are relevant to the organisation and proposed ICT governance plan need to be included in the report.

4.4.1. Meeting Stakeholder Needs

4.4.2. Meeting Enterprise Goals

4.4.3. Meeting IT-related Goals

4.4.4 Meeting Enabler Goals

4.5. Identified Enterprise Enablers

The following sections describe how enablers in each of these areas may be included in the proposed ICT governance plan. Only those areas which are relevant to the organisation and proposed ICT governance plan need to be included in the report.

4.5.1. Processes

4.5.2 Organisational Structure

4.5.3 Culture, Ethics & Behaviour

4.5.4 Information Resources

4.5.5 ICT Services, Infrastructure & Applications

4.5.6 People, Skills & Competencies

4.6. Proposed ICT Governance Design Framework 
The following 3 sections describe how the “What to harmonise?” and “How to Harmonise?” elements of the proposed ICT Governance Design Framework may be addressed.

4.6.1. Alignment of ICT Infrastructure and Behaviours with Organisational ICT Strategy

4.6.2. Alignment of ICT Governance Mechanisms with ICT Governance Arrangements

4.6.3. Alignment of ICT Performance Metrics and Accountability with Business Performance Goals

4.7. Proposed Implementation and Change Management 
An indication of how the proposed ICT governance plan may be implemented, with discussion of the change management options to be considered in regard to the implementation.