Learning Outcomes Assessment Criteria The learner will: The learner can:

1. Be able to prepare to lead meetings
1.1 Identify the type, purpose, objectives, and background to a meeting
1.2 Identify those individuals expected, and those required to attend a meeting
1.3 Prepare for any formal procedures that apply to a meeting
1.4 Describe ways of minimising likely problems in a meeting
1.5 Take action to ensure that meeting documentation is prepared correctly and distributed to the agreed people within the agreed timescale
2. Be able to chair and lead meetings
2.1 Follow business conventions in the conduct of a meeting
2.2 Facilitate meetings so that everyone is involved and the optimum possible consensus is achieved
2.3 Manage the agenda within the timescale of the meeting
2.4 Summarise the agreed actions, allocated responsibilities, timescales and any future arrangements
3. Be able to deal with post-meeting matters
3.1 Take action to ensure that accurate records of a meeting are produced and distributed in the agreed format and timescale
3.2 Take action to ensure that post-meeting actions are completed
3.3 Evaluate the effectiveness of a meeting and identify points for future improvement