You will need to revise the process description. Of particular concern are the sections “Preparation” and “How to Change the tire” and Troubleshooting Sections. DO NOT mess with the part above preparation. What you should be doing in those sections is rewriting them by shifting them from the second person point of view to the third person point of view. For example, one way to rewrite the first sentence in “Preparation” would be to take “When changing a flat tire, make sure you are in a safe location before you begin,” and change it to “A safe location is important before a flat tire can be changed.” In the sentence as you have written it, the subject is the understood “you.” Writing a process description means shifting to the third person point of view. Document is in attachments.

This document describes how to change a flat tire on a Company car. As we begin to drive around town, inspecting the network construction process, we sometimes find ourselves traveling off public streets into rough terrain. In doing this, we run a higher risk of puncturing tires. In turn, it delays many activities of the day. Waiting for a fleet vendor to respond to change a tire could take several hours, and changing the tire is a twenty-minute process. To improve our services and manage time on roads, we have come up with new approaches for our vehicles maintenance. These instructions provide a safe guideline to ensure you are back on the road as soon as possible. All tools needed to perform a tire change are located in the vehicle, for simplicity they are detailed here:

• Car jack
• Jack handle
• Spare tire
• Lug wrench
• Carpeted mat to kneel on
• Vehicle safety instruction manual