You are a senior-level employee, and you have been employed at your organization for over two years. As a result of a manager, a new Executive Director (Mary) has been named.

Assessment 2- Role Play

Course Name:                                                 BSB61015 Advanced Diploma of Leadership and Management

Subject Name:                                     BSB610 - Human Resource Management 2

Method:                                              SAQ’s and Role play

Assessment No.:                                  2

Weighting:                                          40%

Due Date:                                            Week 8

Competency Title/s:                            BSBHRM604 Manage employee relations.

Purpose of Assessment

The purpose of this assessment is to evaluate students for the performance outcomes, skills and knowledge

required to safe work place without bullying each other.

Description of Assessment

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce development – human resource development field of work and include access to:

• legislation, regulations, codes of practice and industrial awards relevant to the business
• interaction with others.

Assessment Instructions

Your assessment will be required to be typed in Arial font size 12 only. You will provide your completed assessment for all of questions in one document and MUST be uploaded into MOODLE (No other method of submission will be accepted).

You are required to professionally format your document including spell-check and indicating each Task answer [e.g. Task 1 (a.) then the answer, Task 1 (b.) then the answer etc.] according to this Assignment requirement. You may lose marks if you have not spell-checked your document (as this is a professional formatting requirement, a business skill).

This assessment can be completed in one of several ways. Assessment candidates may identify unit requirement within their own work environment or organisation, or with reference to a scenario provided by the trainer/assessor.

Be sure to properly reference your sources of information using the Harvard referencing system. For more information go to:-

• Student Handbook - latest version
• Ask your Trainer/Assessor to provide you with this information

In order to determine if you are addressing this assignment adequately in terms of competency/comprehension (prior to due date) a draft copy of your assessment should be discussed during class time in consultation with your Trainer/Assessor. For this feedback/ support from your Trainer/Assessor, you will need to bring to class your “draft copy” with any evidence of the research you have conducted to produce the assessment.

If, as a student you feel you have special needs that require your Trainer/Assessor to apply a reasonable adjustment – please discuss this with your Trainer/Assessor at the beginning of the subject studies.

Your Assignment must:

1. Be of a professional standard (spelling, grammar, punctuation)
2. Size 12, Arial Font
3. 1.5 Spacing
4. All pages must have a Header/Footer with the following details:
• Name
• Student ID
• The course & unit of competency
• Date
• Page numbering
5. Title page
6. Index page
7. Body of work
8. Referencing

How to upload your answered assessment into MOODLE

To upload your assignment into Moodle, follow these steps.

1. Log-in to Moodle and access the subject that you will be submitting the assignment in.
2. Locate the assessment you will be uploading into by scrolling down to the week that the assessment is due in and then click on the assessment submission link.
3. Click on the name of the assignment.
4. Click the Browse button.
5. Select the file and click Open.
6. Click the Upload this file button.
7. If you have more than one file, repeat the process (steps 4-6) to attach additional files up to the assignment`s limit.
8. Once happy with your submission click the Send for marking button. The files are locked and the student can no longer delete, or upload more, files.

Note: The date and time of the submission is recorded when the files are sent for marking, not when they are first uploaded.

Total Marks:  40

Part A- Short answer questions: (Total marks  20)

1. Why is it important for organisations to encourage and promote diversity at workplace?

 (Hint: Mention the benefits/advantages of diversity)

2. Imagine you have been recently appointed as a Human Resource personnel and you have been asked  by your manager to develop a plan for your workplace that promotes good diversity practices through educational approaches and communications. Identify the elements that you would include in the plan.

(Hint: Your answer should relate to Training programs for employees, managers, positive workplace communications)

3. Research and Identify an organisation of your choice and mention the diversity policy and strategies adopted by that organisation.

 (Hint: Diversity policy at Woolworths Ltd, McDonald)

4. (a) Mention some of the challenges/barriers to effectively implement policy/strategies  relating to management of diversity at workplace?

(b) As an Human resource manager  how would you successfully overcome these challenges/barriers ?

      5.      What is discrimination? What is mentioned in the Anti-Discrimination Act 1991?

Part B Role Play. (20 Marks)

Bullying Role Play – Speaking Up for Yourself

Activity Time: 20 minutes

Instructions:

• Role play characters will be Mary (bully) and who will be the victim
  • You are required to script your role play.

Facts:

You are a senior-level employee, and you have been employed at your organization for over two years. As a result of a manager, a new Executive Director (Mary) has been named. On her first day, Mary sent out a memo highlighting her background and educational experience. Many of you noticed that although she had over 15 years of experience in management, she did not hold an advanced degree.

Ever since Mary has been assigned to oversee your department, she has consistently bullied most of the senior-level employees. In the beginning, many of you thought it was her “trying to exert her leadership” to a new group. However, in the past three months, your team has shared stories about her behavior that now, looking back, you realize has been bullying. You began writing down what she has done to you, and as you turn your computer on to update your résumé, you review the list for inspiration:

• Department meeting: Mary said to everyone “this is the best that Anna could do, because she didn’t put enough time into the project.”

• Friday meetings: Mary has scheduled mandatory meetings on the Fridays that are my flex days. While she could hold the meetings on the 1st and 3rd Fridays when we are all at work, she always schedules them for the 2nd and 4th Friday, which are my flex days. Meetings are always scheduled in the middle of the day for 60 minutes, thus ruining my day off. Because I am salaried, there is no compensation for attending the meetings. Mary has threatened to write me up if I miss any.

• Meeting assignments: creating PowerPoints for Mary’s presentations is assigned to me because she has not learned PowerPoint. She only provides me with the information 30 minutes prior to the start of the meeting and openly complains that the slides weren’t completed in time.

• Rumors: Mary has openly spread rumors that I am using company time to work on my master’s degree. This is false. I do all of my work from my home computer.

• Rumors: Mary has also started telling others that she thinks I am looking for another job because I am getting my advanced degree.

• After-hours events: Mary demanded that I cancel an after-hours going away party for a peer because she wasn’t invited. Then Mary scheduled a going-away party on that very same day during work hours.

• Lunch hour: On my day off, I saw Mary at a spa. She was there over two hours. When she saw me, she scowled. The next day, she pulled me into her office and made a point of telling me she was on her lunch hour when she was at the spa and implied that I had better not tell anyone I saw her there.

At this point, you are looking for a new job. You are tired of being bullied. The list is longer, but you didn’t have the energy to write it all down. Others that have left informed HR about Mary’s behavior; however, HR never did anything, so you don’t believe it will help. You think the best solution is to speak up for yourself. After all, you don’t have another job yet. You have requested an appointment with Mary for tomorrow, but first you want to prepare and practice what you will say to her.

What can you do to help you:
• Stay calm

What can you do to show that you are:
• Confident

List what you will use when you:
• State facts and feelings

Write out your:
• Opening sentence:

• Supporting statements:

• Closing sentence: 

Finally, break into pairs. One partner will pretend to be Mary while the other will practice saying what they have prepared. Then switch, so the other partner gets a turn to practice speaking up.

After you practice, discuss as a class what was good, difficult, or needs improvement.

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