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Learning Outcomes Assessed
Critically analyse and predict the potential impact/implications of socio-economic and cultural diversity on an organisation.
Critically examine the implementation of standards of performance to ensure consistency across cultures and nations.
Analyse and interpret critical success factors for the international hotel industry.
You are required to submit a report of approximately 3,200 words, exclusive of illustrative material and appendices. Theoretical underpinning should support the arguments made.
SUBJECT: You are a consultant in managing multi-cultural teams to provide a competitive advantage for the hospitality, tourism, and events industry. Analyse, with examples and models, how an understanding of mapping cultures can help to manage the difficulties that might arise in diverse teams, and identify the strengths that provide businesses with a competitive edge.