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Question 1 [3 marks]:
Define and explain the following terminologies:
Question 2 [1 mark]:
Suggest a list of information technology (IT) Key Performance Indicators (KPIs) and outline the advantages and disadvantages associated with IT KPI.
Question 3 [1 mark]:
What is SaaS and outline its benefit and disadvantages. Explain your answer.
Question 4 [5 marks]:
Study "Cloud Pro Leverages iPad’s touch: Benefits Start-Ups" in your text book [Chapter 2, IT at Work 2.4] and answer the following questions:
Question 5 [5 marks]:
Study "Are There Places Not to Use Analytics?" in your text book [Chapter 3, IT at Work 3.3] and answer the following questions:
PS (50% - 64%)
CR (65% - 74%)
DI (75% - 84%)
Major omissions in the explanation and Unsubstantiated/ invalid conclusions.
The answer is correct but not complete and adequate explanation is not fully provided. No references are used. There are grammatical errors and spelling mistakes.
The answer is correct, but the explanation is not complete. Very few references are used and not formatted appropriately.
Answer is correct and a detailed explanation is provided. References are used. No or only a few grammatical or spelling mistakes.
Answer is correct, and complete. Comprehensive explanation is provided with appropriate example. Appropriate reference style is used. No grammatical or spelling mistake.
Q2 & 3
Major omissions in the description of the advantages and disadvantages of KPI / SaaS.
The answer is correct, but the explanation is not complete; showing a lack of understanding of KPI / SaaS.
The answer is correct, but the explanation is not complete.
A comprehensive description of the advantages and disadvantages of KPI / SaaS are provided.
A comprehensive description of the advantages and disadvantages of KPI / SaaS are provided. Demonstrated an in-depth understanding of KPI / SaaS.
Q4 – Q 5
Major misunderstanding of the issues outlined.
The answer for the issues outlined is correct, but the explanation is incomplete.
Answer is correct, and complete.
Answer is correct, and complete. Comprehensive explanation is provided with appropriate examples.
Be able to show a perfect understanding of the technical issues outlined.
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