METRICSName:Course:Professor Name:(January 12, 2012) MetricsMetric is the manner in which an organization is able to gauge its activities and performance. It ranges from the stakeholders shareholders and employee expectations from a company. They have for the longest while centered on the financial ability of an organization, then by the qualifications of the organization, a comprehensive customer analysis on customer satisfaction and value for money is also applicable (Klubeck, 2011). They are important because they help the managers to be in a position to estimate if their respective companies are making any progress. The assess the progress in terms of the time used in achieving an object...