. Understand the principles underpinning the resolution of administrative problems

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. Understand the principles underpinning the resolution of administrative problems

1.1 Evaluate the effectiveness of different types of information on an administrative function
1.2 Explain the basis for selecting tools, techniques and strategies to analyse administrative functions

1.3 Explain the constraints attached to the use of resources needed to resolve administrative problems
1.4 Explain how to apply risk assessment and management techniques to identify and resolve administrative problems
1.5 Analyse the effectiveness of different techniques used to resolve administrative problems