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In this paper, you are supposed to explain the application of targets and budgets to manage workloads, how to allocate work to individual team members, and different quality management techniques to manage the performance in your report. Furthermore, you are also to explain the techniques used to identify the need for improvements in team outputs and standards. The report must be clear and readable using Harvard referencing.
LO 5- Understand how to supervise an administration team
Assessment Criteria:
5.1 Explain the use of targets and budgets to manage workloads 5.2 Explain how to allocate work to individual team members 5.3 Explain different quality management techniques to manage the performance of an administrative team 5.4 Explain the techniques used to identify the need for improvements in team outputs and standards