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This paper requires you to select and use software tools to compose and format email messages, including attachments and explain methods to enhance messages transmission. Also, explain the process to send email messages to individuals and groups and reasons and ways to stay safe and respect others using email. Finally, you are to explain how to manage contact information by using an address book and present a clear readable report.
1.1 Select and use software tools to compose and format e-mail messages, including attachments 1.2 Explain methods to improve message transmission 1.3 Send e-mail messages to individuals and groups 1.4 Explain why and how to stay safe and respect others when using e-mail 1.5 Use an address book to manage contact information