We're Open
+44 7340 9595 39
+44 20 3239 6980

Review how each stage of the service lifecycle contributes to the overall service and how each process and role plays a part.

  100% Pass and No Plagiarism Guaranteed

Review how each stage of the service lifecycle contributes to the overall service and how each process and role plays a part.

COURSE INTRODUCTION

This 3-day course introduces the fundamentals of IT Service Management (ITSM) based on the IT Infrastructure Library (ITIL®). It describes the key concepts, processes, functions and roles of the ITIL service lifecycle. The course is made up of lectures and the exciting, hands-on HP Race to Results Service Management Simulation, which provides an interactive learning experience. This results in good awareness and comprehension of the main aspects of ITIL. The course prepares attendees for the ITIL Foundation Certificate examination.



COURSE PRE-REQUISITES

 

  • Experience and knowledge of IT computing environmentsisuseful but not essential.
  • Additional personal study time is required at the end of each day during the course.

 



COURSE OUTLINE


 

  • Understand how IT Services create value for the business and the importance of IT Service Management in making this happen.
  • Understand how IT and the Business can collaborate to improve overall productivity and efficiency.
  • Review how each stage of the service lifecycle contributes to the overall service and how each process and role plays a part.
  • Discover how to become more proactive asa ITpersonnel.
  • Learn ITSM concepts via an exciting and interactive simulation.
order action

100% Plagiarism Free & Custom Written,
Tailored to your instructions


International House, 12 Constance Street, London, United Kingdom,
E16 2DQ

UK Registered Company # 11483120


100% Pass Guarantee

STILL NOT CONVINCED?

View our samples written by our professional writers to let you comprehend how your work is going to look like. We have categorised this into 3 categories with a few different subject domains

View Our Samples

We offer a £ 2999

If your assignment is plagiarised, we will give you £ 2999 in compensation

Recent Updates

Details

  • Title: Review how each stage of the service lifecycle contributes to the overall service and how each process and role plays a part.
  • Price: £ 79
  • Post Date: 2018-11-10T08:01:16+00:00
  • Category: Assignment
  • No Plagiarism Guarantee
  • 100% Custom Written

Customer Reviews

Review how each stage of the service lifecycle contributes to the overall service and how each process and role plays a part. Review how each stage of the service lifecycle contributes to the overall service and how each process and role plays a part.
Reviews: 5

A masterpiece of assignment by , written on 2020-03-12

The support team is quite friendly and gives you the best solutions. I literally came here crying and went smiling like an idiot. My HR assignment is written beautifully with all the specifications I wanted. This is the best platform to get helped in assignments for me. All the people are supportive. Keep it up you all!
Reviews: 5

A masterpiece of assignment by , written on 2020-03-12

The rates are a bit expensive for me of the essay writing service but the overall look is amazing. The references and formatting are done beautifully. So, I feel that the high rates are worth all these qualities. I want to thank you for great help.