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[Solved]Reflect on improvement concepts and determine their application for usage in varying healthcare situations and contexts

1. Key Information

Module Title: Driving Improvement in the Workplace - Healthcare

2. Introduction to the Module

Ideas about improvement stem largely from the early days of the quality revolution with the pioneering work of Juran and Deming paving way for the work of Donabedian and Ovretveit in a health care context. It can be argued that Improvement as a set of concepts and principles is a natural successor to notions embodied within Total Quality Management. Arguably the most fundamental concept of improvement is that it requires change (although it should be recognised that not every change equates to an improvement!). As a result of this paradigm, changes made to practice and service delivery must be tested and studied (often using a variety of models and approaches that are applicable to the work context) to determine whether changes adopted improve the overall quality of service. A key focus for this module is the theory / practice emphasis that enables the learner to understand some key concepts surrounding improvement (in a short intensive study week) followed by a substantive placement in a work based setting applying these concepts; understanding the context of the organisation; identifying a mutually agreed achievable plan for improvement; working with teams to bring about improvement; disseminating plans for improvement to the work-based setting and acting as an effective change agent. Summative assessment will focus on a portfolio that focuses on a description of the work based setting; contextual information on the area for improvement; the range of tools chosen to bring about improvement; a reflection on the ways in which the plan for improvement will be implemented / disseminated.

3. Learning Outcomes, Outline Delivery and Key Dates

3.1       Learning Outcomes

A learning outcome is what a student is assessed against.  The table below indicates the learning outcomes for this module.

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