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Communication in Management or Leadership
Describe the skills necessary to communicate in a management or leadership setting. Analyze communication needs and contexts and how communication styles impact a contemporary workforce
Subtopic 1: Describe the various networks of communication, both formal and informal, in the workplace
Subtopic 2: Analyze the various media used for communication in the workplace and the role the selected media play in effective communication. (At least three media must be addressed.)
Subtopic 3: Describe potential issues that can arise from verbal and nonverbal communication
Subtopic 4: Discuss strategies to avoid inappropriate communication among employees
Subtopic 5: Explain the role of the manager or leader as communication coach and conflict mediator.
Subtopic 6: Discuss different communication styles and how the manager or leader must adjust his or her style to promote effective communication with employees.