Learning Outcomes

1. Understand the principles of workforce management

1.1.The relationship between Human Resources (HR) functions and other business functions

The purpose and process of workforce planning

1.2.How employment law affects an organisation’s HR and business policies and practices

1.3.Evaluate the implications of utilising different types of employment contracts

1.4.Evaluate the implications for an individual of different types of employment contracts

2. Understand equality of opportunity, diversity and inclusion

2.1.Explain an organisation’s responsibilities and liabilities under equality legislation

2.2.The benefits that effective equality of opportunity, diversity and inclusion policies bring to individuals and organisations

2.3.The language and behaviour that support commitments to equality opportunity, diversity and inclusion

2.4.How to measure diversity within an organisation

3. Understand team building and dynamics

3.1. Explain the difference between a group and a team

3.2. Outline the characteristics of an effective team?

3.3. Explain the techniques of building a team

3.4. Explain the techniques to motivate team members

3.5. Explain the importance of communicating targets and objectives to a team

3.6. Theories of Team Development

3.7. Common causes of conflict within a team  

3.8. Techniques for managing conflict within a team

4. Understand performance management.

4.1. Identify the characteristics of an effective performance management system

4.2. Explain the use of specific, measurable, achievable, realistic and time-bound (SMART) objectives and priorities

4.3. Describe best practice in conducting appraisals

4.4. Explain the factors to be taken into account when managing people’s wellbeing and performance

4.5. Explain the importance of following disciplinary and grievance processes

5. Understand training and development.

5.1. The benefits of employee development

5.2. The advantages and limitations of two different types of training and development methods

5.3. The roles of targets, objectives and feedback in employee development

5.4. The roles of targets, objectives and feedback in employee development

5.5. How personal development plans support the training and development of individuals

5.6. How to make use of planned and unplanned learning opportunities in order to meet individuals’ preferred learning styles

5.7. How to support individuals’ learning and development

6. Understand reward and recognition

6.1.What are the components of total reward?

6.2. Explore the relationship between motivation and reward

6.3. Explain at least two different types of pay structures

6.4. Explain at least two risks involved in the management of reward scheme