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Support remote or virtual teams
Learning Outcomes Assessment Criteria The learner will: The learner can:
1. Be able to assess the support needed by remote or virtual teams1.1 Identify the resource requirements for providing communication tools and processes for remote or virtual working1.2 Specify effective tools and processes that are capable of supporting remote or virtual teams1.3 Identify processes and systems that will enable people to connect to information and knowledge remotely and securely1.4 Plan how to assure the safety of staff in remote teams2. Be able to support remote or virtual teams2.1 Provide guidelines, training, information and coaching to support remote or virtual teams2.2 Identify areas for improvement from monitoring processes and information2.3 Facilitate interactive collaboration amongst stakeholders2.4 Take action to ensure that team members adhere to regulatory, professional and commercial requirements2.5 Take action to ensure that data security and confidentiality issues arising from remote or virtual working are addressed2.6 Take action to ensure that records management issues arising from remote or virtual working are addressed