Learning Outcome - The learner will:
Assessment Criteria - The learner can:

1. Understand the principles of operational planning

1.1
Evaluate the use of risk analysis techniques in operational planning
1.2
Explain the components of an operational plan
1.3
Analyse the relationship between strategic and operational plans
1.4
Evaluate the use of planning tools and techniques in the operational planning process
1.5
Explain how to carry out a cost-benefit analysis

2. Be able to develop an operational plan

2.1
Identify specific, measurable, achievable, realistic and time-bound (SMART) objectives and key performance indicators (KPIs)
2.2
Identify evaluation mechanisms appropriate to the plan
2.3
Take action to ensure that plans are consistent with organisational strategy, objectives, values, policies and procedures
2.4
Develop proportionate and targeted plans to manage identified risks
2.5
Take action to ensure that plans complement and maximise synergy with other business areas
2.6
Adhere to organisational policies and procedures, legal and ethical requirements

3. Be able to implement an operational plan

3.1
Implement plans within agreed budgets and timescales
3.2
Communicate the requirements of the plans to those who will be affected
3.3
Revise plans in the light of changing circumstances in accordance with strategic objectives and identified risks

4. Be able to evaluate the effectiveness of an operational plan

4.1
Conduct periodic reviews of the progress and effectiveness of the plans, using information from a range of sources
4.2
Report on the effectiveness of operational plans in the appropriate format