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ATHE Level 3 Diploma in Business
How Businesses Operate
Unit aims
To provide an overview of how businesses operate. Learners will gain knowledge and understanding of key business functions and their importance to business success.
1. Understand the key features of a business environment
1.1 Describe the different types of organisations found in the public and private sectors in a named country
1.2 Explain the different structures within the businesses in the named country and suggest reasons for the variation
1.3 Describe how the local, national and global economic environment impacts on a particular named business
2. Know the importance of accounting for business
2.1 Explain the importance of accounting for business success
3. Be able to apply key principles of accounting and present and interpret data
3.1 Present and interpret key accounting information using profit and loss accounts
4. Understand the principles of managing and leading teams in organisations
4.1 Describe the stages of team development
4.2 Carry out an analysis to determine own and others’ roles within a team.
4.3 Assess three motivation theories
4.4 Describe different types of leadership style
5. Know the role of the Human Resources department
5.1 Describe the different functions carried out by the HR department in a business
5.2 Outline key features of employment legislation
6. Understand the importance of customer service to organisational success
6.1 Explain the impact of customer service on business success
6.2 Explain the benefits of customer profiling to a business
