Learning outcomes

Assessment criteria

1 Understand the need for innovation

and change in organisations

1.1 Analyse the relationship between

innovation and competitive

advantage in an organisation

1.2 Discuss the contribution of internal

and external factors to

organisational change

2 Understand how organisational

culture can promote innovation

2.1 Evaluate the management styles

needed to promote an innovative

culture in an organisation

2.2 Analyse the features of a culture

that supports innovation in an

organisation

2.3 Assess sources of innovation in an

organisation

2.4 Examine ways in which innovation

is encouraged in an organisation

3 Understand key principles, theories

and models relating to change in

organisations

3.1 Discuss organisational factors that

might enable change and those

which might hinder change

processes in an organisation

3.2 Evaluate current theories and

models relating to change and how

they might support effective change

management in an organisation

4 Understand the role of

communication and relationship

management within change

processes

4.1 Evaluate ways in which positive

work relationships can support

change processes

4.2 Discuss the different communication

needs and types of support that

might be required by different

stakeholder groups