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Unit D/503/0917 Leadership Skills
Learning Outcome The learner will: Assessment Criteria The learner can:1. Understand fundamental leadership skills1.1 Analyse how to learn from past experience of leading individuals and teams in a variety of organisational situations1.2 Develop active listening skills in order to interpret messages from others in a variety of situations1.3 Communicate using the context and medium which meet the needs and expectations of the audience and the organisation1.4 Demonstrate how to build effective working relationships with peers and superiors1.5 Analyse critically stress management techniques appropriate to realistic leadership situations1.6 Demonstrate how to build own credibility with individuals and within teams2. Know how to develop the leader – follower relationship2.1 Provide constructive feedback to individuals and groups2.2 Design processes for receiving feedback from others2.3 Act upon feedback with a positive and receptive attitude2.4 Demonstrate how to delegate tasks and responsibilities2.5 Demonstrate how to build effective work teams2.6 Demonstrate how to build highly performing executive teams2.7 Agree and draw up development plans for individuals and teams2.8 Design strategies for developing informal coaching skillsPage 22 of 252.9 Design strategies for empowering others3. Know how to deal with a variety of leadership situations3.1 Share organisational values, vision and mission with others3.2 Set goals for individuals and teams in realistic organisational situations3.3 Demonstrate how to resolve conflicts and solve problems in organisational situations3.4 Decision strategies for improving creativity in organisations3.5 Design processes for diagnosing problems related to performance3.6 Design strategies for addressing issues which affect performanceAssessment MethodsThere are no mandatory assessment methods for this unit.The following provides examples of assessment methods that could be used to generate evidence for this unit.
This list is not an exhaustive list and other methods can be used by the centre. Recognition of Prior Learning/Achievement Observation Professional Discussion Product Evidence Expert Witness Testimony Witness Testimony Simulation