1. Understand the use of quality models in business

Unit title

U502 Management System Models 

Unit learning outcomes

1. Understand the use of quality models in business

2. Understand the role of standards in quality assurance

3. Understand the use of integrated management systems within organisations

4. Be able to assess the effectiveness of a management system

Word limit

Max 4500 words

Education centre name

Education centre code

Assignment submission deadline

Centre code:      

CQI Student number      ______________            Date of submission      

Marking criteria

% Mark available

Tutor’s

mark

Examiner’s mark

Executive summary

5

Introduction to organisation and to management system models in general

15

Similarities and differences between ISO 9001, EFQM Model and IIP

15

Application of the models to the organisation

15

The use of the models in supporting the implementation of an integrated management system

15

The application of internal and external assessment techniques to monitor effectiveness of implementation of an integrated management system

15

Conclusions

10

Recommendations

10

Presentation (layout, spelling, grammar)

- no marks allocated, marks can only be deducted

Up to - 5

Referencing (correct use of the Harvard referencing system) - no marks allocated, marks can only be deducted

Up to - 5

Overall mark

100

Tutor’s further comments for the CQI moderator:      

Tutor’s signature      __________________________ Date      ______________________

Distinction

D

80+

Work of a distinguished quality that demonstrates a detailed knowledge base and awareness of the wider implications. The work will clearly show the ability to analyse, synthesise, evaluate and interpret concepts, principles and data. There will be strong evidence of competence across a range of specialised skills, using them to plan, develop and evaluate problem solving strategies.

Merit

M

65 – 79

Work of a very good quality that demonstrates a high degree of ability in subject areas/key skills.  Evidence of strong analysis, synthesis, evaluation and the ability to develop judgements. The work should be able to show consistent evidence of capability, including self-evaluation and the ability to effectively use a range of techniques in various situations.

Pass

P

50 – 64

Work of satisfactory quality that demonstrates a good knowledge of theories and provides some evidence of analysis and evaluation. The work may be rather standard, limited, but will be mostly accurate. There may be some errors and omissions.

Fail

F

0 - 49

Work that is well below the standard in relation to one or more subject based or key skills area. It may address to some extent some of the subject matter, but such factors are outweighed by major deficiencies across remaining areas.