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ATHE Level 4 Diploma in Management for Health and Social Care
Empowering Users of Health and Social Care Services
To develop an understanding of how through the design and review of legislative and management systems, providers can empower service users in promoting their individual rights of participation and independence.
1. Understand how the design and review of services promote and maximises the rights of users of health and social care services
1.1 Explain how current legislation and sector skills standards influence organisational policies and practices for promoting and maximising the rights of users of health and social care services
1.2 Analyse factors that may affect the achievement of promoting and maximising the rights of users of health and social care services
1.3 Analyse how communication between care workers and individuals contribute to promoting and maximising the rights of users of health and social care services
2. Understand how to promote the participation and independence of users of health and social care services
2.1 Explain factors that may contribute to loss of independence, non-participation and social exclusion for vulnerable people
2.2 Analyse how organisational systems and processes are managed to promote participation and independence of users of health and social care services
2.3 Analyse the tensions that arise when balancing the rights of the individual to independence and choice against the care provider’s duty to protect
3. Understand the responsibility of managing and monitoring risks in health and social care settings
3.1 Use a case study from a health or social care setting to identify the extent to which individuals are at risk of harm
3.2 Analyse the effectiveness of policies, procedures and managerial approach within a health or social care setting for promoting the management of risks
4. Understand how good practice in the administration of medication is essential for users of health and social care services
4.1 Review current legislation, codes of practice and policy that apply to the handling of medication
4.2 Evaluate the effectiveness of policies and procedures within a health and social care setting for administering medication