1 Explain the concept, scope and importance of knowledge management

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1 Explain the concept, scope and importance of knowledge management

ML42 Manage knowledge in an organisation

Outcome 1 Understand the principles of knowledge management

The learner can:

1 explain the concept, scope and importance of knowledge management

2 explain the concept of intellectual property

3 identify the business drivers that lead to effective knowledge management

4 explain the risks associated with knowledge management and their potential

implications

5 explain the importance of engaging others and communicating knowledge management

issues and activities

6 explain best practice principles and techniques for effective knowledge management

7 describe strategies to manage tacit and explicit knowledge

Outcome 2 Be able to identify knowledge to be managed within an organisation

The learner can:

1 identify the criteria against which knowledge will be managed

2 engage colleagues in identifying the knowledge to be managed

Outcome 3 Be able to manage knowledge within an organisation

The learner can:

1 implement actions in accordance with the knowledge management plan

2 adhere to security processes for the collection, storage and retrieval of knowledge

3 evaluate the extent to which current knowledge management systems and processes

are fit for purpose

4 recommend improvements to processes and systems to manage knowledge

5 assess the likely impact and implications of the loss of knowledge