2.5 Develop guidance for the use of an information system that is accurate and easy to understand

Outcome

Criteria

Date achieved

Method of assessment

Observation

Professional Discussion

Comments on how this has been achieved

2.1

 Identify the purpose and audience of the information to be communicated

Date:  

Obs Ÿ       PD Ÿ     

2.2

Select communication media that are appropriate to the audience and information to be communicated

Date:  

Obs Ÿ       PD Ÿ     

2.3

Present information in the format, layout and style that is appropriate to the information to be communicated

Date: 

Obs Ÿ       PD Ÿ     

2.4

Follow agreed business practices when communicating in writing

Date: 

Obs Ÿ       PD Ÿ 

2.5

Adapt the style and content of a communication, appropriate to specific audiences

Date: 

Obs Ÿ       PD Ÿ 

2.6

Present written communications that are clear, expressed in correct grammar and reflect what is intended

Date: 

Obs Ÿ       PD Ÿ 

2.7

Meet agreed deadlines in communicating with others

Date: 

Obs Ÿ       PD Ÿ 

3.1

Identify the nature, purpose, audience and use of the information to be

Date: 

Obs Ÿ       PD Ÿ 

3.2

Use language that is correct and appropriate for the audience’s needs

Date: 

Obs Ÿ       PD Ÿ 

3.3

Use appropriate body language and tone of voice to reinforce messages

Date: 

Obs Ÿ       PD Ÿ 

3.4

Identify the meaning and implications of information that is communicated verbally

Date: 

Obs Ÿ       PD Ÿ 

3.5

Confirm that a recipient has understood correctly what has been communicated               

Date: 

Obs Ÿ       PD Ÿ 

3.6

Respond in a way that is appropriate to the situation and in accordance with organisational policies and standards

Date: 

Obs Ÿ       PD Ÿ 

Outcome

Criteria

Date achieved

Method of assessment

Observation

Professional Discussion

Comments on how this has been achieved

2.5

Develop guidance for the use of an information system that is accurate and easy to understand

Date: 

Obs Ÿ       PD Ÿ 

2.6

Recommend user access and security levels for the information system

Date: 

Obs Ÿ       PD Ÿ 

2.7

Make contributions to the development of an information system that are consistent with business objectives and values and within budgetary constraints

Date: 

Obs Ÿ       PD Ÿ 

2.8

Participate in system tests in accordance with the specification

Date: 

Obs Ÿ       PD Ÿ 

3.1

Implement the information system in accordance with the plan, minimising disruption to business

Date: 

Obs Ÿ       PD Ÿ 

3.2

Confirm that staff are trained to use the system prior to its launch

Date: 

Obs Ÿ       PD Ÿ 

3.3

Resolve or report problems or faults with the information system within the limits of their own authority

Date: 

Obs Ÿ       PD Ÿ 

3.4

Adhere to organisational policies and procedures, and legal and ethical requirements in the implementation of an information system

Date: 

Obs Ÿ       PD Ÿ 

Outcome

Criteria

Date achieved

Method of assessment

Observation

Professional Discussion

Comments on how this has been achieved

2.1

Identify the purpose, scope and objectives of the negotiation

Date: 

Obs Ÿ       PD Ÿ 

2.2

Explain the scope of their own authority for negotiating

Date: 

Obs Ÿ       PD Ÿ 

2.3

Prepare a negotiating strategy

Date: 

Obs Ÿ       PD Ÿ 

2.4

Prepare fall-back stances and compromises that align with the negotiating strategy and priorities

Date: 

Obs Ÿ       PD Ÿ 

2.5

Assess the likely objectives and negotiation stances of the other party

Date: 

Obs Ÿ       PD Ÿ 

2.6

Research the strengths and weaknesses of the other party

Date:

Obs Ÿ       PD Ÿ 

3.1

Carry out negotiations within responsibility limits in a way that optimises opportunities

Date:

Obs Ÿ       PD Ÿ 

3.2

Adapt the conduct of the negotiation in accordance with changing circumstances

Date:

Obs Ÿ       PD Ÿ 

3.3

Maintain accurate records of negotiations, outcomes and agreements made

Date:

Obs Ÿ       PD Ÿ 

3.4

Adhere to organisational policies and procedures, and legal and ethical requirements when carrying out business negotiations

Date:

Obs Ÿ       PD Ÿ