Learning Outcomes
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Assessment Criteria
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The learner will:
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The learner can:
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1.
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Understand the principles
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1.1
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Explain the relationship between Human Resources (HR) functions
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of workforce management
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and other business functions
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1.2
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Explain the purpose and process of workforce planning
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1.3
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Explain how employment law affects an organisation’s HR and
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business policies and practices
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1.4
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Evaluate the implications for an organisation of utilising different types
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of employment contracts
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1.5
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Evaluate the implications for an individual of different types of
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employment contracts
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2.
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Understand equality of
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2.1
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Explain an organisation’s responsibilities and liabilities under
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opportunity, diversity and
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equality legislation
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inclusion
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2.2
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Explain the benefits that effective equality of opportunity, diversity
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and inclusion policies bring to individuals and organisations
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2.3
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Explain the language and behaviour that support commitment to
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equality of opportunity, diversity and inclusion
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2.4
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Explain how to measure diversity within an organisation
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3.
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Understand team building
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3.1
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Explain the difference between a group and a team
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and dynamics
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3.2
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Outline the characteristics of an effective team
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3.3
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Explain the techniques of building a team
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3.4
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Explain the techniques to motivate team members
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3.5 Explain the importance of communicating targets and objectives to a
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team
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3.6
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Examine theories of team development
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3.7
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Explain common causes of conflict within a team
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3.8
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Explain techniques to manage conflict within a team
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4.
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Understand performance
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4.1
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Identify the characteristics of an effective performance management
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management
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system
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4.2
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Explain the uses of Specific, Measurable, Achievable, Realistic and
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Time-bound (SMART) objectives and priorities
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4.3
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Describe best practice in conducting appraisals
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4.4
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Explain the factors to be taken into account when managing
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people’s wellbeing and performance
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4.5
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Explain the importance of following disciplinary and grievance
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processes
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