Learning outcomes

The learner will:

Assessment criteria

To achieve each outcome a learner must

demonstrate the ability to:

1 Understand own role and

responsibilities in

relation to coaching.

1.1 Identify and describe the role and

responsibilities of the coach, indicating the

boundaries of the role

1.2 Identify and explain the qualities and skills

required in a coach

1.3 Identify and describe resources and/or materials

required for coaching.

2 Understand ways to

identify individual

coaching needs.

2.1 Identify and describe individual learning needs

that can be met through coaching

2.2 Identify and describe individual learning styles

that need to be considered when coaching.

3 Understand key

techniques to establish

and maintain an effective

coaching relationship.

3.1 Identify and explain styles of coaching to meet

learner needs

3.2 Explain the importance of and demonstrate a

code of conduct, ground rules and

confidentiality in a coaching relationship

3.3 Explain and demonstrate ways of assisting

coachees to clarify their goals and explore

options to facilitate their achievement

3.4 Explain and demonstrate how potential barriers

to learning may be identified and overcome

3.5 Describe and demonstrate ways of building

rapport with individuals in coaching sessions

3.6 Describe and demonstrate ways of creating an

environment in which effective coaching can

take place.

4 Understand how to

review progress.

4.1 Describe how to review the coachee’s progress,

identifying action required

4.2 Explain and use good practice in providing

feedback to learners on their progress

4.3 Identify opportunities in the organisation to use

learning received through coaching.