Learning outcomes

The learner will:

Assessment criteria

To achieve each outcome a learner must

demonstrate the ability to:

1 Understand own role and

responsibilities in

relation to coaching.

1.1 Identify and analyse the role and responsibilities

of the coach, discussing the boundaries of the

role

1.2 Identify and discuss the qualities and skills

required in a coach

1.3 Identify and justify resources and/or materials

required for coaching.

2 Understand ways to

identify individual

coaching needs.

2.1 Identify and discuss individual learning needs

that can be met through coaching

2.2 Identify and discuss individual learning styles

that need to be considered when coaching.

3 Understand key

techniques to establish

and maintain an effective

coaching relationship.

3.1 Identify and discuss styles of coaching to meet

learner needs

3.2 Discuss and demonstrate the importance of a

code of conduct, ground rules and

confidentiality in a coaching relationship

3.3 Discuss and demonstrate ways of assisting

coaches to clarify their goals and explore

options to facilitate their achievement

3.4 Discuss and demonstrate how potential barriers

to learning may be identified and overcome

3.5 Discuss and demonstrate ways of building

rapport with individuals in coaching sessions

3.6 Discuss and demonstrate ways of creating an

environment in which effective coaching can

take place.

4 Understand how to

review progress.

4.1 Explain how to review the coachee’s progress,

identifying and taking action as required

4.2 Discuss and apply good practice in providing

feedback to learners on their progress

4.3 Identify appropriate opportunities in the

organisation to apply learning received through

coaching.

5 Understand how to

evaluate the

effectiveness of own

practice.

5.1 Use reflective practice and feedback from

others to review own coaching role and identify

areas for development, suggesting modifications

to own practice as necessary.