Learning outcomes
Assessment criteria
1 Understand the features of
successful business teams
1.1 describe the characteristics of
successful business teams
1.2 assess the importance of team
roles in successful business teams
1.3 analyse the value of using
theoretical models when building
successful business teams
2 Be able to support team
Development
2.1 explain the stages of team
development
2.2 plan how to motivate team
members to achieve given
objectives
2.3 encourage open communication
between team members to
support team development
2.4 evaluate ways of resolving conflict
between team members
3 Be able to monitor the performance
of teams
3.1 monitor the performance of a
team against given objectives
3.2 recommend how to improve
performance against given
objectives