1.1 compare the role of different types of parts suppliers

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1.1 compare the role of different types of parts suppliers

Unit 81: Vehicle Parts Management Unit code: L/601/5145

Learning outcomes

On successful completion of

this unit a learner will:

Assessment criteria for pass

The learner can:

LO1 Understand the roles and

responsibilities in vehicle

parts supply and

management

1.1 compare the role of different types of parts suppliers

1.2 explain the different approaches and methods of

dealing with customers

1.3 explain the responsibilities of the parts manager

1.4 explain the obligations and responsibilities of the

franchise supplier

LO2 Understand stock

management systems

2.1 determine the efficiency of stock management

2.2 evaluate stock control systems

2.3 explain the benefits of a computerised stock

management system

2.4 identify lost sales and new demand

LO3 Understand the functions

and processes in a vehicle

parts supplier operation

3.1 explain the function of the main sections of the parts

department

3.2 explain factors affecting the layout of the parts

department

3.3 describe the documentation used by parts suppliers

3.4 conduct a risk assessment for the parts department

LO4 Understand the role of

advertising and promotion

in a vehicle parts operation

;

4.1 evaluate the benefits of different advertising media

4.2 evaluate methods of promoting the parts supplier

4.3 discuss the in-house factors affecting parts sales