1.1 Analyse the role and nature of management

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1.1 Analyse the role and nature of management

481 Personal effectiveness in a business environment

Learning Outcome 01: Understand the relationship between personal effectiveness and

effective people management

Assessment criteria

The candidate can:

1.1 Analyse the role and nature of management

1.2 Analyse the personal and interpersonal skills needed by effective managers

1.3 Differentiate between management and leadership

1.4 Analyse the relationship between time management and the effective performance of

individuals

1.5 Identify solutions to problems caused by ineffective time management

Amplification of assessment criteria

1.1 Analyse the role and nature of management

1.1.1 Define the characteristics of “effectiveness”

1.2 Analyse the personal and interpersonal skills needed by effective managers

1.2.1 Distinguish between efficiency and effectiveness

1.3 Differentiate between management and leadership

1.3.1 Analyse the link between effective management and enhanced performance

1.4 Analyse the relationship between time management and the effective performance of

individuals

1.4.1 Explain the importance of good time management in organisations

1.4.2 Outline good habits in time management

1.5 Identify solutions to problems caused by ineffective time management

1.5.1 Identify tools to assist effective time management

1.5.2 Explain the importance of prioritising work in order to optimise the use of time

Learning Outcome 02: Understand the relationship between motivation and individual

effectiveness

Assessment criteria

The candidate can:

2.1 Analyse the underlying concept of motivation

2.2 Assess the application of different motivation theories to the individual

2.3 Explore the role of motivation theory in assisting effective job design

Amplification of assessment criteria

2.1 Analyse the underlying concept of motivation

2.1.1 Describe how managers can develop effective teams

2.2 Assess the application of different motivation theories to the individual

2.2.1 Assess the potential consequences of poor motivation and morale

2.3 Explore the role of motivation theory in assisting effective job design

2.3.1 Assess the use of motivational tools to improve performance

Learning Outcome 03: Understand how Continuous Professional Development (CPD)

influences personal effectiveness

Assessment criteria

The candidate can:

3.1 Assess the role of CPD in organisations

3.2 Analyse the influence of CPD on individuals

3.3 Assess the effectiveness of different forms of CPD

Amplification of assessment criteria

3.1 Assess the role of CPD in organisations

3.1.1 Outline the principles and objectives of CPD

3.1.2 Evaluate the extent to which CPD should be a top-down or a bottom-up process

3.2 Analyse the influence of CPD on individuals

3.2.1 Identify the benefits and drawbacks to individuals of undertaking CPD

3.2.2 Identify the benefits and drawbacks to organisations of undertaking CPD

3.3 Assess the effectiveness of different forms of CPD

3.3.1 Evaluate the process of delivering effective CPD

3.3.2 Assess the importance to an organisation of an effective CPD programme