1.1 Analyse the effect of the mission, aims and objectives of an organisation on its structure and culture

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1.1 Analyse the effect of the mission, aims and objectives of an organisation on its structure and culture

Unit 17: A/506/4220 Understand How to Manage Work Activities to Improve Business Performance

Learning outcomes

Assessment criteria

1 Understand the importance of

business processes in delivering

outcomes based on business goals

and objectives

1.1 Analyse the effect of the mission,

aims and objectives of an

organisation on its structure and

culture

1.2 Explain the methodology used to

map processes to the organisation’s

goals and objectives

2 Understand how work plans are

Developed

2.1 Explain the importance of

identifying and prioritising

outcomes for work plans

2.2 Explain the purpose of agreeing

SMART objectives that align people

and other resources in an effective

and efficient way

2.3 Evaluate the usefulness of

techniques used to manage

activities

2.4 Assess factors to be taken into

account when allocating and

agreeing work with team members

2.5 Explain how to produce a work plan

which promotes goals and

objectives

3 Understand how to monitor work

plans and systems to improve

organisational performance

3.1 Assess the importance of

implementing quality audit

systems/practice to manage and

monitor quality standards

3.2 Explain the importance of

embedding a quality culture to

improve organisational performance

3.3 Explain the importance of providing

leadership and direction for own

area of responsibility

3.4 Evaluate methods used to monitor

progress and provide feedback to

team members

4 Understand health and safety

requirements when managing

business activities

4.1 Explain the impact of health and

safety legislation on work activities

4.2 Explain the purpose and benefits of

carrying out a risk assessment

when managing work activities

4.3 Assess the importance of reviewing

organisational health and safety

policies and procedures