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1 Understand the importance of providing excellent customer service in travel and tourism organisations

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1 Understand the importance of providing excellent customer service in travel and tourism organisations

Unit 4: Customer Service in Travel and Tourism Unit code: L/600/9488
Unit 4: Customer Service in Travel and Tourism
Unit code: L/600/9488

Learning outcomes

On completion of this unit a learner should:

1 Understand the importance of providing excellent customer service in travel and tourism organisations

2 Know how travel and tourism organisations adapt customer service to meet the individual needs of customers

3 Know the customer service skills required to meet customer needs in travel and tourism contexts

4 Be able to apply customer service and selling skills in travel and tourism situations.


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  • Title: 1 Understand the importance of providing excellent customer service in travel and tourism organisations
  • Price: £ 119
  • Post Date: 2018-11-10T12:19:52+00:00
  • Category: Assignment
  • No Plagiarism Guarantee
  • 100% Custom Written

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