1. One of the first indicators that an organization or a person is struggling is that open action items are not tracked and revie

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1. One of the first indicators that an organization or a person is struggling is that open action items are not tracked and reviewed.

TRACKING OPEN ACTION ITEMS

1. One of the first indicators that an organization or a person is struggling is that open

action items are not tracked and reviewed. (Open action items are required actions that

have not yet been completed.) Instead, people only see and react to the latest "fires" in

their workplaces or their lives. Whether open action items are critical to address now or

not, they should not entirely be forgotten. Therefore, update and regularly review a list

of open action items (identified while proceeding through this program) that includes

listing each open action item, who is responsible to complete it, when it should be

completed and any associated comments. When updating the list, consider action items

as identified during discussions, learning activities and assessments in this module.

Share and regularly review this action item list with the appropriate peers, board,

management and employees in your organization. You can use the following Action Item

Planning List. (At that Web address, a box might open, asking you which software

application to open the document.)

2. If you have questions, consider posing them in the national, free, online discussion

group HRNET, which is attended by many human resource and organization development

experts