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1. Critically evaluate the role of project management in a modern business environment;

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1. Critically evaluate the role of project management in a modern business environment;

 

 Operations Management

Assignment

Date for Submission:

 

Maximum word count: 3000 words

 

Assignment Brief

As part of the formal assessment for the programme you are required to submit an Operations Management assignment. Please refer to your Student Handbook for full details of the programme assessment scheme and general information on preparing and submitting assignments.

 

Learning Outcomes

After completing the module the student should be able to:

1. Critically evaluate the role of project management in a modern business environment;

2. Critically evaluate the contribution of wider issues, such as quality management and risk assessment, in a project environment.

3. Critically evaluate operating plans and identify areas for improvement;

4. Evaluate operation processes so that customer requirements including quality, delivery and reliability are achieved.

 

Maximum word count: 3000 words

Your assignment should include: a title page containing your student number, the module name, the submission deadline and a word count; the appendices if relevant; and a reference list in Bournemouth University (BU) Harvard format. You should address all the elements of the assignment task listed below. Please note that tutors will use the assessment criteria set out below in assessing your work.

Please note that exceeding the word count will result in a reduction in grade proportionate to the number of words used in excess of the permitted limit.

Assignment Task

Choose an Operations Management problem relating to an organisation with which you are familiar and undertake a critical review. This should include (indicative marks provided):

1. An introduction to the problem, including an explanation of the process (es) under consideration (incorporating some form of process map) (25 Marks)

2. A brief description of two or three relevant Operations theories (the theories should address the underlying processes on which quality depends - do not rely on general quality/business process theory only) (15 Marks*)

3. A comparison of the theory with the process (15 Marks*)

4. Consideration of how potential changes would improve quality and/or customer requirements (15 Marks)

5. Recommendations, based on the comparison above, as to how the process(es) could be improved and the changes implemented, accompanied by a revised process map clearly showing the improvements (20 Marks)

6. Referencing both in text and in the Reference list, using the BU Harvard

System (10 marks)

No more than 5 marks will be awarded if you only consider general (‘soft’) quality/business process theory (such as TQM, SERVQUAL, Six Sigma and BPR/BPM)

Normally, a published case study will not let you display the depth of knowledge of its Operations which this assignment requires, so you are advised to use an organisation with which you are familiar. The problem you select should be significant, it should allow you to make reference to the learning outcomes of the module as listed above, and it should relate mainly to the Operations of the organisation.

Examples of issues which would form the basis of the assignment include:

 

- Investment in new plant or machinery

- Location of business premises

- Implementation of new quality processes

- Development of products and processes

- Distribution of products

- Development of control processes

- The management of change projects

 

It is essential that you explain what changes need to be made to the operations processes to provide improvements in quality.

You should make use of the theory to critique organisational practice, and to develop recommendations showing how similar issues could be handled better.

You are expected to show evidence of reading beyond the online course material and basic internet resources (eg Wikipedia) and to reference using the BU Harvard system.

Before starting this assignment you are required to send to your tutor an outline in up to 500 words of the problem you will consider, what theory you plan to use and how you would expect to improve the problem situation. You should include two or three of the references you plan to use in the BU Harvard format.

Formative Feedback

You have the opportunity to submit an outline in up to 500 words to receive formative feedback. The outline should explain the problem you will consider, what theory you plan to use and how you would expect to improve the problem situation. You should include two or three of the references you plan to use in the BU Harvard format.

The feedback is designed to help you develop areas of your work and it helps you develop your skills as an independent learner.

Your work must be submitted to the tutor by email at least two weeks prior to the assessment submission date. This is to allow time for you to reflect on the feedback and draft your final submission.

 

Formative feedback will not be given to work submitted after the above date.

Guidelines:

You MUST underpin your analysis and evaluation of the key issues with appropriate and wide ranging academic research and ensure this is referenced using the BU Harvard system. The My Study Skills Area contains the following useful resources; Study Skills Guide (containing a BU Harvard Referencing section) and a BU Harvard Referencing Interactive Tutorial. You must use the BU Harvard Referencing method in your assignment.

Additional notes:

Students are required to indicate the exact word count on the title page of the assessment.

The word count excludes the title page, executive summary, reference list and appendices. Where assessment questions have been reprinted from the assessment brief these will also be excluded from the word count. ALL other printed words ARE included in the word count. Printed words include those contained within charts and tables. See ‘Word Count Policy’ o

Your assessment should n the homepage of this module for more information.

be submitted as a single Word (MS Word) file.

You must ensure that the submitted assignment is all your own work and that all sources used are correctly attributed. Penalties apply to assignments which show evidence of academic unfair practice. (See the Student Handbook which is on the homepage of your module and also in the Induction Area).

 


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